How do I promptly get first and follow-up appointments?
Coach Amy's schedule fills up quickly, but if you know how to navigate the scheduling system, you can get in relatively fast and avoid long gaps between your physical therapy appointments, which is essential for a successful outcome in your treatment.
Helpful tips for navigating the CoachAmyPT scheduling system:
Book follow-ups in advance.
Use the waitlist reservation feature.
Stay on top of the schedule.
Book Follow-Ups in Advance
The CoachAmyPT schedule is available for booking 30 days in advance. When you book an appointment, even if it is an evaluation, take the time to book three follow-up appointments; otherwise, there may be a three or four-week delay before your subsequent treatment—Book once per week, starting with the week after your first appointment or evaluation. We can cancel or reschedule appointments if it is determined at your first visit that subsequent sessions are unnecessary or needed less frequently.
Use the Waitlist Reservation Feature
Schedule a reservation on the waiting list if the first available session with Coach Amy is over a week away. A reservation on the waitlist does not guarantee an appointment. If a spot becomes available, you will receive a separate email or text message.
Pro-tip: Book one spot per week. We will notify you of all available dates and times that become available the week of your reservation.
Stay on Top of the Schedule
Take care not to fall off the schedule. Once you've secured subsequent appointments, check the website scheduling page regularly to maintain consistency with your treatment. Coach Amy's calendar adds future openings 30 days ahead of time. Book your sessions according to the frequency that Coach Amy prescribed for you. Some patients find it helpful to add a reminder to their calendar to "Book with Amy."
Avoid Pitfalls
Have you ever booked an appointment online or with the app, but when you go back to look for it, poof! You can no longer see it? Have you ever wondered why you are prompted to sign the same form twice or enter your insurance information again? Read this helpful article.