Help, I can't see my appointments!
Screenshot once you’ve logged in to your account.
Help, I can’t see my appointments!
Can’t see your appointments? You are not alone, but rest assured they are there!
It’s a fact. Patients love the ability to schedule their appointments online. “It’s a great service.” The technology makes it easy for patients but also possible for small, privately owned healthcare practices to operate like a fully staffed front office. But, occasionally, an update to a platform can change how things look on both the business and patient end. This happened recently with our scheduling platform.
At first glance, it looks as though you may not have any appointments because the format has changed. Rest assured, your appointments are still there! The changes are not intuitive, so let us help you.
Follow these steps to see your scheduled appointments
Log into your account.
Locate your username/email. See the photo above.
Click the arrow next to your email address. A drop-down menu will appear. See the photo below.
Click on “Appointments.” You should be able to see all your upcoming and past appointments.
Still having trouble?
Please get in touch with Allison if you still can’t see your appointments.